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    Shipping & returns

    Tracking Your Order
    Have you placed an order and want to know what's going on? Check your order status by using your order number online with our courier service and do the following:

    1. Select: "Track"
    2. Enter your tracking number in "Enter Label number" this can be found in your order confirmation email.
    3. Enter : "Track parcel" to see the delivery status. 


    Where We Ship
    Products ordered on petsexpress.co.za may be shipped to all locations in South Africa.

    Returning Products From Your Online Order
    To return an item(s), Please give us a call at 0716461127.

    Our Address is:

    8 LINKOPING ROAD
    RONDEBOSCH
    CAPE TOWN
    WESTERN CAPE
    7700